Privacy Policy

This Privacy Policy describes how Naipunya AI Labs Private Limited ("we", "our", "us") collects, uses, and protects personal information through the ExtraHand platform.

ExtraHand is owned and operated by Naipunya AI Labs Private Limited, India.

Information We Collect

We may collect the following personal information:

• Name, email address, phone number
• Government-issued identification details such as PAN and Aadhaar (for KYC purposes)
• Payment-related information (processed securely via third-party payment gateways)
• Location data for task matching
• Device and usage data for security and analytics

How We Use Your Information

We collect personal data to:

• Verify user identity and prevent fraud
• Enable secure payments and payouts
• Match users with suitable taskers
• Comply with legal and regulatory requirements
• Improve platform functionality and user experience

Third-Party Services

We may use trusted third-party services such as payment gateways, KYC verification providers, and analytics tools to operate the platform. These services process data in accordance with their respective privacy policies.

Payment and identity verification services, where applicable, are provided by RBI-compliant service providers.

Data Security

We implement reasonable technical and organizational security measures to protect user data against unauthorized access, loss, or misuse.

Your Rights

Users may request access, correction, or deletion of their personal data by contacting us at support@extrahand.in.

Contact Us

For any privacy-related concerns, contact: