Frequently Asked Questions

Find answers to the most common questions about using ExtraHand.

What is ExtraHand?

ExtraHand is a trusted marketplace that connects customers (Posters) with verified service professionals (Taskers) to help with everyday tasks and services.

How does ExtraHand work?

Simply post a task, browse verified taskers, and hire the one who best fits your needs. Pay securely through our platform and rate the work when complete.

How do I post a task?

Click on "Post a Task" in the top navigation, fill in the details about your task, set a budget, and submit. You'll then receive applications from interested taskers.

How much does it cost?

Pricing is set by individual taskers based on their experience and the complexity of the task. You decide the budget when posting your task.

Is my payment secure?

Yes! All payments are processed securely through our platform. Payment is only released to the tasker after you confirm the work is complete.

What if I'm not satisfied with the work?

We have a resolution process to handle disputes. Please contact our support team and we'll work to find a fair solution for both parties.

How do I become a tasker?

Click on "Become a Tasker" and complete our verification process. You'll need to provide identification and pass our background check.

How do taskers get paid?

Taskers earn money by completing tasks. Payments are transferred to their account within 24-48 hours after the customer confirms task completion.